still unusable to upgrade to 6

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comety
Posts: 18
Joined: Tue Aug 19, 2014 10:47 pm

still unusable to upgrade to 6

Post by comety » Mon Sep 29, 2014 6:33 am

I am still unable to upgrade to 6, a few questions:

I try to fill out the support form, which make a large mailto: style link, since I don't use mail.app, and use gmail, usually mailto: llinks open in gmail just fine, something about this link doesn't work.

Could there be a chance that mail.app must be installed for LaunchBar 6 to work? I have never had problems in the past. As it is now, I can;t even email support, as the mail gets kicked back, there is some secret code in the mailto link that bounces the email if it is not there and I have not been able to figure out out.

bernd
Rank 1
Rank 1
Posts: 34
Joined: Tue Jul 24, 2012 10:50 pm

Re: still unusable to upgrade to 6

Post by bernd » Mon Sep 29, 2014 2:31 pm

After you have submitted your message through their web form by clicking the button "open email window", the website changes and gives you this info:

Screen Shot 2014-09-29 at 14.23.16.jpg
Screen Shot 2014-09-29 at 14.23.16.jpg (41.54 KiB) Viewed 1564 times


To make it more comfortable for you, just pick the email address from the picture (for spam reasons I do not post it here) and this is

- the subject of the message:
[obdev.at#question] Question / Technical Problem

- this is message body, please add your info:
Topic: Question / Technical Problem
ProductVersion:
OperatingSystem:
CPU:

Please enter your message here:

...

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