Entering the license key

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necrominog
Posts: 2
Joined: Thu Oct 11, 2007 3:30 pm

Entering the license key

Post by necrominog » Thu Oct 11, 2007 3:39 pm

Hello, just purchased LS but am having trouble entering the license key.

I was running LS on a trial basis with a friends key to see how it worked but it now seems I am unable to enter a new key.

Tried uninstalling, which puts LS in demo mode but will not let me enter a key. I've uninstalled and reinstalled numerous times to no effect. (I've also had trouble installing the beta 2 but I'll save that for a different post ). :)

When I click "About LS" it appears that the old license key is still there.

I've tried killing everything LS and ObDev related and reinstalling, but still no go.

Obviously I'm missing something somewhere.

help.....

'nog

norbert
Objective Development
Objective Development
Posts: 648
Joined: Thu Nov 09, 2006 6:30 pm

Post by norbert » Fri Oct 12, 2007 9:12 am

Please raise a support ticket at http://www.obdev.at/littlesnitch/support.html

Our support team will then try to help you tracking down this issue.

necrominog
Posts: 2
Joined: Thu Oct 11, 2007 3:30 pm

Post by necrominog » Fri Oct 12, 2007 3:37 pm

Actually, not sure how I fixed it, but in testing this flexnet thing that is going on in a different thread I was prompted for my license which it happily took.

Thanks though for the prompt response.

Now that this little issue is fixed I will try to install the beta 2 again and see if I can get that to work. If not I'll direct my query to the support page you mentioned above.

Thanks,

'nog

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